Developing and implementing a KM strategy is already a feat in itself, so having to plan a KM strategy during a pandemic or reset an existing strategy is a challenge that many of us are not prepared to tackle. Join us and hear from a panel of information professionals who will share insight on how your KM strategy before the pandemic is definitely not the same as the one after the pandemic. They will also share their journey in developing and implementing their KM strategy, the challenges they have faced and the changes they had to make due to the pandemic, and their best practices and lessons learned that could help you develop a flexible yet effective KM strategy.
For the past decade, social media platforms have steadily become a more prominent part of public and private life. From business to politics to entertainment, social media is essential for attracting attention, building movements, and sharing new perspectives. Further impacting this trend, Pew Research finds that most 13 to 17-year-olds report using visual social media platforms like YouTube, Instagram, and Snapchat before more text-centric platforms like Facebook, Twitter, and Tumblr. How can organizations, where workers often capture institutional knowledge using Microsoft Office tools, ensure that their content is crafted to meet the expectations and learning style of the next generation of employees? This talk will provide an overview of trends in information creation and consumption user behavior among Zoomers and Millennials, and will discuss methods and considerations for knowledge managers seeking to incorporate more visual, collaborative resources into their organization's KM toolbox.
We've all said at one point that we are overwhelmed with meetings. During the pandemic, despite working from home, we are still faced with having to attend meetings and now suffer from virtual meeting overload. How can we make any decisions if our time is spent in meetings? In this session, John will introduce us to Operational Management Rhythm, a concept based on the Military's Battle Rhythm Management. Using this, he will demonstrate how to prioritize different types of meetings to determine the critical paths needed to make important decisions in the workforce. By the end, we will be able to identify the process on how staff can conduct and build their operational management rhythm.
As KM professionals know, being involved in text and data mining initiatives can be powerful ways to leverage an organization's digital assets and licensed content. This can also become frustrating if you don't know where to start. Mary Ellen Bates has interviewed nearly a dozen information managers and KM professionals and she shares best practices, approaches and strategies that enable the successful implementation of a TDM project, as well as some unexpected benefits from being involved in TDM initiatives.
Nancy Dixon and Tom O'Connor, two experienced dialogue practitioners, will engage in a conversation about the relationship between dialogue and knowledge: 1) how dialogue can lead to the development of new knowledge within an organization and 2) how it encourages knowledge sharing across an organization. Tom and Nancy will think through why organizations need dialogue and describe organizations that are using it effectively. They will also offer ideas about what it takes for an agency or team to implement dialogue. They will prerecord their conversation and continue the conversation with SLA members through a zoom call and email.