Legal Division Docket

Case - Open
Special Libraries Association
Legal Division
Legal Division Docket
DOCKET FOR CASE #: 1:95-cv-01234

Various et al v. Legal Research Date Filed: 02/01/1995
Assigned to: Docket Editor Dater Terminated:
Cause:   Nature of Suit: Professional Development
Jurisdiction: International

Docket Entries

  • Recap of SLA 2020 Conference

    Blog Entry
    Found in: Legal Blogs

    Sunday 16 June 2019 9:00 AM – The Secret Sauce: Where you are probably NOT Looking for to Find Your Client Intelligence Nina Noll – Moderator Zena Appelbaum Nathan Rosen Secret sauce may not be some special cool tool but thinking about how we do our service.  What do our clients really want.  We need to be proactive, and not just proactive.  Get a good sense of the pulse of your organization so that you can provide distinctive service.  We need to act counter to type.  We need to be distinctive. Human capital is your best asset – Talk to people around you.  Build relationship.  Now, once you have collected the human intelligence, don’t keep it in your head.  Use your customer CRM system or wiki to capture that.  Building credibility within the organization Use the profiles etc. that we as librarians build on people, companies and organizations to get them into the CRM system so they do not become a one-off. Continue to add value by updating – WORDALL – tool can be used to find ...


The Legal Division Docket (formerly the Legal Division Quarterly) is in the process of being converted into a blog format. Please send submissions as an email attachment for review to the LDD’s Editor . Once approved, published instructions will be sent to you. 

The Special Libraries Association assumes no responsibility for the statements and opinions advanced by the contributors to its publications. Editorial views do not necessarily represent the official position of the Special Libraries Association. Acceptance of an advertisement does not imply endorsement of the product by the Special Libraries Association.

Past Issues

Spring 2019

Summer 2018
Spring 2018
Past Issues of the Legal Division Quarterly may be found on Connect Library.