Colleagues, As things change, the way we interact with our customers is changing too. This webinar might be useful to the Military Library Community, though DoD is not a presenter in this Federal Government wide webinar Maybe something to learn or at least think about. A good customer experience is a win/win.
WEBINAR - Federal Executive Forum Customer Experience in Government
Learn how agencies are implementing strategies and best practices to improve the overall customer experience during this webinar on Tuesday, March 7th at 1 p.m. ET. Register now.
Improved technology and innovative implementation are part of an improved customer experience. But it's really much more than just implementing technology that creates an overall better customer journey.
During this webinar, you will learn how CX experts from the Department of Homeland Security, Internal Revenue Service, Education Department and Agriculture Department are implementing strategies and initiatives to improve customer experience.
We hope you can join us on Tuesday, March 7th at 1 p.m. ET.