New York

Job Opportunity - Research & Information Operations Implementation Manager

  • 1.  Job Opportunity - Research & Information Operations Implementation Manager

    Posted 01-03-2021 08:39

    Research and Information Operations Implementation Manager - Law Firm  

    Location:  Global Operations Center, USA
     Duration 12 – 18 months, Remote/Virtual 

    Our client currently has an excellent opportunity for an innovative interim Research and Information Operations Implementation Manager with primary responsibility for transitioning the R&I Operations for success in a post-pandemic, virtual workplace.

    This person will assist the Operations Team in implementing new roles and proficiencies around awareness, adoption, and automation. The Implementation Manager will be responsible for establishing new process and technological efficiencies, including implementing new software solutions.

     The incumbent is responsible for modeling and acting in accordance with our client's service standards and core values


    Essential Position Responsibilities

    • Works with the R&I Operations Team to create and execute product awareness and adoption strategy within the firm
    • Guides the R&I Operations Team to identify and implement potential efficiencies and process improvements for technical services functions like acquisitions and electronic access via authentication, password management, etc.
    • Supports the R&I Operations Team in the transition of duties and the adoption of new responsibilities
    • Implements new software solutions and maximizes functionality of existing tools
    • Creates documentation and provides instruction in the use of new technologies
    • Establishes new benchmarking methods and metrics
    • Other duties and responsibilities as assigned


    Knowledge, Experience and Education

    • Master's Degree in library/information science (from ALA accredited school) or equivalent work experience required
    • At least five years of progressive law library technical services experience required
    • Management experience preferred
    • Possess a high degree of knowledge relating to law library systems, such as EOS, OneLog and Research Monitor, as well as proficiency with all major legal research platforms and databases
    • Familiarity with MS Office, Power BI, SharePoint and high level of comfort with information technology required
    • Should possess effective communication skills, both written and oral, including the ability in interact with all levels of law firm personnel required
    • High level of initiative and independent thinking required; ability to work effectively under pressure and to sort priorities with minimum level of direct supervision
    • Work history should demonstrate enthusiasm, flexibility, and a positive attitude
    • Proven track record of working in a collaborative environment


    Please send your resume, references and cover letter to:
    Angela Dzikowski, Pro Libra Associates" target="_blank" rel="noopener"> <>    800-262-0070

    Angela Dzikowski, VP, CPC
    Pro Libra Associates Inc