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Position Available - Research & Knowledge Supervisor - Global Law Firm/Washington DC

  • 1.  Position Available - Research & Knowledge Supervisor - Global Law Firm/Washington DC

    Posted 04-01-2021 15:59

    Title:        Research & Knowledge Supervisor - Global Law Firm

    Location:  Washington D.C.



    Our client, a multinational law firm  is currently seeking a Research & Knowledge Supervisor for their DC law office.  The qualified candidate supervises the Washington, DC office Research & Knowledge Services (R&KS) professional staff. Manages special projects for the R&KS Department. Responsible for researching and providing legal, business and reference information to attorneys in all practice areas of the Firm using online and print resources. Participates in training and orientation sessions for attorneys and professional staff as needed. Works with the Knowledge Strategy Counsel on selected practice area websites. Evaluates and recommends new information resources. 



    • Supervises the daily activities of the Washington, DC office R&KS professional staff both in the office and remotely. 
    • Provides cost effective research services using databases, print sources, and outside sources.
    • Contributes to development and organization of research materials in the R&KS department.
    • Evaluates new and updated versions of online and print information resources. 
    • Perfects research skills using online and print sources, incorporating new technology.
    • Develops information network within and outside the Firm.
    • Monitors requests during off hours and coordinates with professional staff in all offices to complete pending requests.
    • Ensures accurate and timely responses to requests for departmental services.
    • Uses workflow software for the distribution and recording of research and KM requests.
    • Educates attorneys and professional staff about R&KS department services.
    • Conducts department orientation for new and lateral attorneys. 
    • Works with Knowledge Strategy Counsel to select, maintain and update content for practice area websites.
    • Keeps attorneys aware of new developments in their practice areas.
    • Coordinates the payment of invoices for products and services for the Washington, DC  R&KS operations. Assists Manager in developing and monitoring the department budget.
    • Ensures current knowledge of Firm policies and practices for professional staff, current knowledge of industry trends, and continued professional development for professional staff.
    • Ensures appropriate professional staffing levels for R&KS department.  Participates in the interviewing, selection and training process for department professional staff on industry-specific and department processes.
    • Recommends and implements changes and improvements in methods and procedures for higher level management.
    • Monitors professional staff time, attendance, and expense reports to ensure accuracy and compliance with Firm policies.
    • Recommends and participates in disciplinary procedures in collaboration with the department Manager and Human Resources.
    • Effectively utilizes the Firm's performance management process to communicate performance expectations, monitor performance, coach employees, and manage unsatisfactory performance.
    • Effectively addresses and resolves work-related problems and/or conflicts that arise among thedepartment professional staff.
    • Communicates departmental guidelines and procedures.
    • Recommends guidelines and practices to promote efficient, effectiveness, excellent customer service and improved employee relations, in alignment with the Firm's  Core Values.
    • Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
    • Manages Firm resources responsibly.
    • Complies with and understands Firm operations, policies and procedures.
    • Performs other related duties as assigned.



    • Current knowledge of research and KM best practices, trends and techniques
    • Thorough understanding of legal, business and related information sources
    • Expertise using online research systems including: Deal Point Data, Securities Mosaic, ThomsonOne, LexisNexis, Westlaw Edge, Bloomberg Law, Cheetah, Intelligize, Fastcase, PLI, etc.
    • Working knowledge of integrated library systems
    • Proven ability to use web page authoring tools 
    • Ability to effectively supervise others and employ coaching and problem-solving techniques
    • Ability to administer Firm policies and procedures
    • Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems 
    • Demonstrates effective interpersonal and communication skills, both verbally and in writing
    • Demonstrates close attention to detail
    • Excellent analytical, troubleshooting, organizational, and planning skills 
    • Ability to handle multiple projects and shifting priorities
    • Ability to handle sensitive matters and maintain confidentiality
    • Ability to organize and prioritize work and delegate effectively
    • Ability to work well in a demanding and fast-paced environment
    • Ability to work well independently as well as effectively within a team
    • Ability to use discretion and exercise independent and sound judgment
    • Ability to meet deadlines
    • Flexibility to adjust hours and work the hours necessary to meet operating and business needs



    • Master's Degree in Library Science or an equivalent combination of education and experience
    • Minimum of six years related experience in a legal or corporate information center with a minimum of two years supervisory or leadership experience


     Please email resumes or contact:

     Pro Libra Associates

     Angela Dzikowski Email:


    Angela Dzikowski, VP, CPC
    Pro Libra Associates Inc