My facilitation design and leadership approach is based on a simple assumption: that all those involved in an organization - let's say a library - must understand the current and evolving forces impacting the library and the library's community, campus, corporation or customers. Leadership is not about the leader, it is about the ship (Philip Sandl), and my passion is to help everyone on the "ship" craft and implement decisions that enable the organization to respond to and harness those impacting forces.
We founded Dysart & Jones Associates to help libraries and information-intensive organizations design and implement strategic and operational plans, solutions to cranky problems, workable organizational designs, and to ensure they have effective leadership in place. I've worked hard to gain a reputation for consultative, inclusive projects that result in practical solutions for clients in Canada and the US in library, non-profit and corporate sectors. We recruit, coach, facilitate planning and conflict management and deliver customized learning events.
A strong believer in project management, I've led and facilitated +100 planning and organizational projects with small, volunteer-run non-profits to large research university libraries. I delight teaching professional development courses, was a designer and instructor for many years with Southern Ontario Library Services’ Advancing Public Library Leadership (APLL), and am honoured to now direct LLEAD: Library Leadership Excellence and Development Institute.
To live our clients' operational and organisational realities and factor these realities into D&J projects I have regularly worked in organizations: Director of Branch and Neighbourhood Services, Brampton Library (2015-2018); Director of Professional Learning at University of Toronto Faculty of Information (iSchool) (2004-2008). Prior to founding D&J, I was a Manager, Information Services, Records Management, and Technology Training at Imperial Oil Ltd.