They are migrating to a new platform that is fully web-based and won't require the installation of a desktop app. I haven't heard a hard date for all customers to be migrated. They've been working on this for about three years now, so it hasn't been a rushed effort, and all of their customers should be aware of it. I don't know, but I imagine new customers will be started on the new platform.
Dwayne Conn (he / him)
Information Specialist / Medical Writing Team / Office of Medical Affairs firstname.lastname@example.org T +1 928 864 3515
W.L. Gore & Associates, Inc.
Together, improving life 1500 North Fourth Street Flagstaff, AZ 86004 United States