Event Registration Policy


Pre-registration is strongly recommended for all events. This is important for our event planning process and for on-day registration. We cannot guarantee entrance to any event unless you register in advance.

Advance Registration: SLA Toronto accepts only online registration for events via our events platform, which is currently Eventbrite. Your registration will be incomplete until you submit payment via PayPal, which is the only accepted method of payment.

Late Registration: If you need to register for an event after the registration deadline, you can email the registrar (see the relevant online event post) to see if space is available.

On-Site Registration: We can only accept on-site registration when there is available space. PayPal will still be the only accepted method of payment.


To cancel your registration and receive a full refund, please send an email to the registrar (see the relevant online event post). Refund policies are as indicated on the Eventbrite page.

In lieu of cancelling your registration, you may send someone else in your place by emailing the registrar at least 24 hours prior to the event.

Note: Please make every effort to submit written notice of cancellation to any paid or free event. Our event planners put a tremendous amount of effort into bringing you the best professional development and networking events, and no-shows significantly undermine our planning process.


If you fail to show up for an event without contacting the registrar according to our Cancellation Policy, you will not receive a refund. If we haven’t received payment prior to the event, you will be invoiced.

If you repeatedly fail to respect our Cancellation Policy, we will be unable to welcome you to future events.


If we have to cancel or postpone an event for any reason, we will notify you as far in advance as we can. Canceled events will be publicized on the website and social media as quickly as possible.

In the case of postponed events, we will notify you of the new date as soon as possible. If the rescheduled date no longer works for you, we will issue you a refund.